GetShopped Support Forums (bbpress-vip-support-plugin) free WordPress plugin

Pick and choose which forums you would like to turn into a support forum. Turning your forums into a support forum will display topic statuses that admin’s, moderators and the topic creator can change. You can also implement a user ranking system through the forum settings.
For extra functionality check out the GetShopped_support_forum_widgets.

This Plugin requires the new bbPress 2.0 plugin and will not work with their older versions you can find the bbPress plugin here: https://wordpress.org/extend/plugins/bbpress/

Future plans and Ideas

1. Option for Admin to add their own statuses to the drop down list
2. Option for the Admin to select what colours will be displayed for each status – the default at the moment is Green for resolved topics only.
3. Allow the admin to apply default ranks to certain capabilities – eg admin are always “forum maters” essentially overriding the user ranking system.
4. Allow admin to select other text that can be displayed with the users information – eg Admin users and Forum Moderators display a “trusted” message below their ranking.