Lively Chat via SMS (lively-chat-support) free WordPress plugin

Chat with your visitors via SMS – directly from your phone.

• Use canned messages to eliminate duplicating responses.
• Set triggers for specific circumstances.
• “Offline Mode” works as a lead-capturing machine while you sleep. You can even customize your thank you message (maybe offer a freebie for signing up).
• Great customer service.

Feature Suggestions

Here’s some scheduled features to be added:

• SMS alert when new contact registers
• Phone field
• https://wordpress.org/support/topic/issue-about-name-and-email-box?replies=2#post-5683726
• DB bloat
• change subscriber name and email
• sound in chrome
• initial chat notice go to multiple email addresses
• I resolved this by changing port to ssl. Thanks.
• Initial message from agent.
• Mark agents as busy
• Constant bell in the admin
• Detect which agents are online automatically
• Don’t require email address before starting a conversation.
• Button for visitors to “Introduce Yourself”
• Automatic first message from agent
• Have a peek at audio files playing for new messages, new visitors, etc. (esp cross-browser)
• alert to repeat (say once every 10-20 seconds) until a reply is sent
• Store Offline Mode form submissions