3CX Free Live Chat (wp-live-chat-support) free WordPress plugin

Connect with your website visitors for free with the 3CX Live Chat plugin which works with 3CX. With more than 30,000 active installations, 3CX Live Chat is a reliable and tested live chat solution for WordPress. Not just a live chat solution, with 3CX Live Chat you get integrated voice, video & team collaboration features included. Get 3CX free forever, and benefit from:

• Increased sales: connect with website visitors & potential leads in real-time as they browse your website.
• Quicker resolution: switch from chat to call at any point to resolve issues faster via voice.
• Free calls: invite web visitors to contact you via ‘3CX Talk’ links. No dialing of numbers
• Increased collaboration: forward chats & discuss customer issues with your team.
• Never leave a chat unanswered: assign chats to groups, including queue-based group handling of chats.
• Meet over video: connect with visitors over video call or set up video conferences for company wide meetings.
• Work remotely: respond to live chats on the go with included iOS & Android apps.
• One system for all: answer calls, live chats, SMS, Facebook and WhatsApp messages all from the same interface
• Know who’s chatting: identify existing customers and bring up their contact records all from same interface
• Improved productivity: extensive chat and call reports to evaluate agent performance
• Free edition is free forever. No per user per month licensing

Other chat features

• Fully customizable chat box
• Full anonymity for your visitors
• Create custom offline message forms & store messages offline
• Access historical live chat records
• View missed live chats
• Chats sent and received at lightning fast speed via 3CX Live Chat Servers
• Compatible with all caching plugins (live chat window loaded via Ajax)
• Enable/Disable sound when a new live chat message is received
• Ban visitors from chatting to you based on IP Address
• Quick responses (insert a predefined response to your live chat box)
• Customer satisfaction ratings for each chat session
• Add your company logo to the live chat window
• Add your photo to the live chat window
• Include/exclude the live chat from appearing on certain pages
• Choose when to accept chats

Video: How to Set Up 3CX StartUP and Live Chat